Some of our Outlook Care service customers with learning disabilities will sometimes have multiple conditions that exist for the person allowing them to have a complex presentation. These complex conditions can mean that they present with a range of issues and selection of needs that affect their:
Mental health conditions
ability to form and manage relationships.
behaviour of concern to self or others
Physical health needs
Particular syndromes that offer varying presentations
These interlocking conditions can make it difficult to assess or treat the individual in a person-centred way. Where someone’s needs aren’t being understood, complex needs can present in other presentations and these customers can be deemed to have behaviours of concern. Having assessed the needs of our customers , we can provide person-centred support that can help individuals to engage effectively and to participate meaningfully in the wider community.
We also utilise the support from other professionals both within outlook care and from external sources.