We have significant experience of working with individuals who have complex needs with behaviours of concern. We use the term behaviour of concern generically as this seems the most appropriate way to develop empathy and concern for the individual's behaviour without making assumptions about what it is communicating.

A behaviour is of concern if it affects the person’s safety or their ability to live their best life. We are concerned about any signs of distress and recognise that some of the people we support may struggle to cope and hide their distress or their actions result in burnouts, shutdowns or self-injury at a later time.

Many such individuals have transitioned from hospital or secure settings, or have had failed previous placements, and have been deemed ‘difficult’ to place. These are supported to become as independent as possible and to fully integrate into the community, with significant marked reductions in the concerns about their behaviour. This is achieved with support delivered by consistent and committed support teams who are highly trained, qualified and skilled in positive behavioural support, crisis prevention and enablement.