Wednesday 28 April 2010

Outlook Care has been working with students from the London Business School on an organisational audit to review and help to improve the way in which the business operates.

As part of their project with us they have developed a survey to gain staff feedback on current processes and systems and to find out what could be done better. This has been sent to 86 members of staff, who will be anonymously asked to provide their views on the way in which the organisation could be improved.

Outlook Care is now in it’s 20th year, and like many that have grown significantly over a period of time, the ways of working and providing support have evolved. As part of our commitment to staff and to organisational effectiveness, it is necessary to monitor and review these functions and this significant project with the London Business School has enabled us to do that.

The survey results will be taken to the Outlook Care Board who will make recommendations on how to shape the future systems and processes for Outlook Care and hopefully make our systems and processes even more effective.

About London Business School

London Business School's purpose is to deliver insights and leaders that have impact. The School is ranked number one in the world for the full-time MBA programme*. In research, the School is ranked within the global top ten* and holds the highest average research score of any UK academic institution**.

The School's faculty, from over 30 countries, is grouped into seven subject areas – Accounting; Economics; Finance; Management Science and Operations; Marketing; Organisational Behaviour; and Strategic and International Management.

Studying at the School provides access to an unmatched diversity of thought. With a presence in four international cities – London, New York, Hong Kong and Dubai – the School is well positioned to equip students from more than 130 countries with the capabilities needed to operate in today’s business environment. Students further benefit from our 30,000 alumni who provide a wealth of knowledge, business experience and worldwide networking opportunities.

www.london.edu